FAQ

Don't hesitate to contact us if you can't find the answer to your question below.

TECHNICAL 

  • How should I care for my foil? 
    You can rinse your foil after coming out of the water. We recommend putting your foil away in a protective cover. 

    COMPATIBILITY 

    • What boards can I use with my JShapes foils? 
      Most boards with a deep total box will work. If you're not sure, check with us.
    • What foils can I use with my JShapes boards? 
      Most foils designed for a deep total box.

    TURN AROUND

    • When will my board/foil/accessory be ready to be shipped?
      If it's on the website, it means it will be shipped within a week. 

    SHIPPING

    • New Zealand Shipping 
    - FREE of charge to all NZ adresses. 
    - Foils and Masts are shipped with NZ Post Tracked, and take up to 3 working days
    - Boards are shipped using a NZ courrier
    • International Shipping
    AUSTRALIA: 
    - Foils and Masts : FREE shipping with NZ Post International Tracked
    - Boards: $100 shipped with TNT Economy Express. 

    REST OF THE WORLD
    - Foils and Masts : $50 shipped with NZ Post International Tracked
    - Boards: please contact us for a quote

    WARRANTY

    •  All JShapes products are covered under a one year warranty